Terms and conditions
Last modified: October 15, 2024
Serve Guest Terms and Conditions
Acceptance of Terms
These Terms and Conditions (“Terms”) govern your use of the Serve Guest platform and related services (“Services”). By using our Services, you agree to comply with and be bound by these Terms.
License
Serve Guest grants you a non-exclusive, non-transferable, revocable license to use the platform for managing hotel operations and guest services, subject to these Terms.
Updates
You will receive updates for the Serve Guest platform for one year from the date of account creation. After that, you may renew your license to continue receiving updates.
Property rights
Property Rights
All content and features provided by Serve Guest are protected by copyright and intellectual property laws. Unauthorized reproduction, distribution, or modification is prohibited without written consent.
Deleting Your Account via Serve Guest App
Every customer using the Serve Guest mobile app has the ability to delete their account directly through the app. This ensures users have full control over their data and account preferences. Simply navigate to the account settings, locate the “Delete Account” option, and follow the on-screen instructions to complete the process.
For more detailed guidance or support, feel free to reach out to our customer service team.
Property Rights
All content and features provided by Serve Guest are protected by copyright and intellectual property laws. Unauthorized reproduction, distribution, or modification is prohibited without written consent.
Pricing
Serve Guest reserves the right to modify prices or discontinue services at any time without prior notice. Payment processing is handled through secure third-party providers.
Payment
You must provide accurate payment information and authorize Serve Guest to charge your payment method for any services purchased through our platform.
Prohibited activities
You may not use Serve Guest for illegal or prohibited activities, including hacking or distributing malware. Reverse engineering or attempting to access the platform’s source code is strictly forbidden.
Services management
Support: Serve Guest provides support through designated channels as outlined in our Support policy.
Termination: Serve Guest reserves the right to suspend or terminate your account for any violation of these Terms.
Changes to Terms: Serve Guest may update these Terms periodically. Your continued use of the platform indicates acceptance of any changes.
Contact information
If you have any questions or concerns, please contact us. By using Serve Guest, you agree to abide by these Terms and our Privacy Policy.